Tour Guiding (Level 3 Certificate)

Course Overview

The OCN NI Level 3 Certificate in Tour Guiding is designed to build on the OCN NI Level 2 Award and will develop and enhance tour guiding skills and practice. It will provide learners with the practical skills and knowledge that are required to research and deliver tour commentaries and lead groups on walking tours and moving vehicle tours. Learners will be introduced to business enterprise and planning and will investigate the importance of customer service in relation to tour guiding.Applicants are advised that elements of this course can be physically demanding to include compulsory walking tours that can last more than three or four hours.This qualification is for learners who are currently working or volunteering as Tour Guides within the travel and tourism industry